Privacy Policy

1. Introduction

Alioscopy ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alioscopy.com and create an account.

We are a French SAS registered in Paris, and we act as the data controller for the personal data we process. This policy applies to all users of our site and services.

2. Information We Collect

We collect the following categories of personal data:

  • Account Information: When you register, we collect your name, postal address, phone number, company name, email address and chosen password.
  • Usage Data: We automatically collect your IP address, browser type, operating system, pages visited, time spent on site, and last login date/time.
  • Download Activity: We keep track of the software, documents, or content you download from our website.
  • Communication Data: If you contact us via email or form, we store your message and contact details.

We do not collect sensitive personal data through this website.

3. Legal Basis for Processing

Under GDPR, we only process your data when we have a valid legal basis. These include:

  • Contractual Necessity: To provide you with access to your account and enable downloads.
  • Consent: For sending you newsletters or product updates (you may withdraw consent at any time).
  • Legitimate Interests: To improve our website, prevent fraud, and ensure security.

4. How We Use Your Data

We use your personal information to:

  • Create and manage your user account;
  • Authenticate your identity and secure your access;
  • Provide you with downloaded content and services;
  • Communicate with you about your account or inquiries;
  • Send you updates, news, or promotional offers (only if you’ve opted in);
  • Analyze usage patterns to improve our website and services;
  • Comply with legal obligations.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.

Your data may be shared only in the following cases:

  • Service Providers: Trusted partners who assist us in operating our website (e.g., hosting, analytics). They are bound by confidentiality agreements and process data only on our instructions.
  • Legal Requirements: If required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred under confidentiality terms.

6. Data Retention

We retain your personal data only as long as necessary:

  • User account data: Until you send us a request to delete your account, unless longer retention is required by law.
  • Login and download logs: Up to 1 year for security and audit purposes.
  • Marketing consent: Until you unsubscribe or for 3 years from your last engagement.

When no longer needed, your data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: At any time, for processing based on consent.

To exercise any of these rights, please contact us at info@alioscopy.com.

We will respond within one month. You also have the right to file a complaint with the CNIL (www.cnil.fr).

9. Cookies and Tracking Technologies

This website uses cookies to enhance functionality and analyze traffic. For more information, see our Cookie Policy.

10. International Data Transfers

Your data is stored on servers located in France. No international transfers outside the European Economic Area (EEA) occur unless protected by EU-approved mechanisms (e.g., Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please use our Contact form, or write to us at our Registered Office:
Alioscopy
3 rue de l'Est
75020 Paris
France